docs.my.box
Launch AppDiscordX
  • Get Started
    • Welcome
  • Get a .box
    • Purchase a .box Domain
    • Purchase with MetaMask mobile
    • Insufficient Funds
      • "I do not have enough funds on Optimism, but I do have enough funds on another network"
      • "I do not have enough funds on any network"
      • "I don't know what the issue is — help!"
  • Configure your .box
    • What now?
    • Configure DNS
      • Set up your website
      • Set up a subdomain
      • Set up a redirect
      • Set Up External Email Provider
        • Configure Email
      • Set up a for-sale lander with all.box
      • Set up Nameserver Forwarding/Delegation
      • DNS Record Examples
    • Configure ENS
      • Set Primary ENS Name
      • Set Avatar
      • Set ENS Records
      • Forward & Reverse Resolution
      • Transfer .box domain
  • Resources
    • Brand Kit
    • Domain Expiration
    • Contact Support
    • Earn with .box
    • Integrate our Search API
    • Learn
      • Trademark and UDRP
      • .box Domains & Optimism
      • Domain security
      • Glossary
    • FAQ
      • Why don't I see my .box domain NFT on OpenSea?
      • Why am I receiving an error saying that I have insufficient funds?
      • Why are some .box domains not available for registration?
      • Why does a domain appear as unavailable but its profile page says it "could be yours"?
      • I made a DNS change, why is it not appearing?
      • Why is my domain missing in My Domains on my.box?
      • Why is there an alert on my .box NFT?
      • What is WHOIS Information?
Powered by GitBook
On this page
  1. Resources
  2. Learn

Domain security

Previous.box Domains & OptimismNextGlossary

Last updated 2 months ago

.box domains offer users exceptional control over their domain security. However, this also means users are responsible for their own security.

Below is an overview of best practices for securing your .box domain, as well as steps to take if you've lost access to your domain.

Securing Your .box Domain

Your .box domain is stored in your wallet as an NFT. Keeping it secure requires careful management of your private key and wallet access. Here are some industry best practices to protect your .box domain:

  • Never share your private key or seed phrase. This is the single most important rule of wallet security. If someone gains access to your private key, they can take control of your domain.

  • Use a hardware (cold) wallet for high-value domains. Hardware wallets like Ledger or Trezor provide an extra layer of security by keeping your private key offline.

  • Store your seed phrase securely. Write it down and keep it in a safe location. Written paper notes, or better yet, metal plate engravings, are recommended. Never store it in cloud storage, email, or on a device connected to the internet.

  • Beware of phishing attacks. Scammers may send fake emails or messages pretending to be from my.box or other trusted platforms, attempting to trick you into revealing your private key. Always verify website URLs before entering any sensitive information.

  • Monitor your domain and wallet regularly. If you notice unauthorized activity, act quickly to secure your assets.

Recovering a Lost or Stolen .box Domain

If you have lost your .box domain, it may be recoverable. Executing domain recoveries is a labor-intensive activity that involves some risk for us at My.box and therefore, we charge a fee.

To request domain recovery and to discuss recovery fees, email us at .

My.box reserves the right to decline recovery requests at our sole discretion. Submitting a request does not guarantee recovery, and all recoveries are subject to verification and security review.

hello@my.box